What Is Considered an HVAC Emergency for Homeowners?

An HVAC emergency is any heating, cooling, or home‑comfort failure that threatens safety or immediate comfort. Evacuate and call us if you notice an unpleasant odor that could indicate carbon monoxide. Loss of heat or AC during extreme weather also qualifies. We provide 24/7 live answering and fast dispatch for furnaces, boilers, heat pumps, water heaters, and AC.

Quick help:

• If you smell gas or CO, evacuate and call for emergency service.
• Premier Program members get priority dispatch within 24 hours and no overtime, trip, or diagnostic charges.

Updated: 2025-12-29 00:00:00

Need help in Hamburg, NY? Call (716) 216-5332 or book online.

"They showed up in less than a half an hour and pricing was very reasonable." — Karen N.