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What Is Considered an AC Emergency for Homeowners?

An AC emergency is any cooling issue that threatens safety, property, or leaves you without cooling. Emerald Heating & Cooling offers 24/7 live answering and rapid dispatch for AC repair in Buffalo and Depew.

Quick checks:

  • No cool air or system won’t start.
  • Burning smell, smoke, or sparking.
  • Water leaking from the indoor unit/condensate drain.
  • Breaker tripping or loud electrical noises.
  • Ice on lines or rapid short cycling.

If you smell gas or carbon monoxide, evacuate and call for emergency service. Premier Program members get priority dispatch within 24 hours and no overtime, trip, or diagnostic charges.


Updated: 2025-12-29


Need help in Hamburg, NY? Call (716) 216-5332 or book online.

"It was an emergency call after hours." — Karen N.

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